Returning an item online store can be a tricky process, However here at CHRISHA JEWELLERY we want to make ecommerce returns easy and painless with your money returned smoothly.
Please read our return policy in depth to fully understand our return steps.
CHRISHA JEWELLERY's return policy is very clear and simple for you to understand If, for any reason you are unsatisfied with your purchase made from CHRISHA JEWELLERY online. We offer a one off free return and will give you a full refund. (except the shipping cost).
For Hygiene purposes we regret to advise you that we do not accept returns of any of our earring products.
Please note that you have to notify us within 14 days of receipt for a refund.
To make things easier it’s best to contact our customer service team about your return as soon as you receive the order. Email us at - firstname.lastname@example.org
All returned goods will be inspected upon arrival at appointed addresses.
All items must be returned in original processing conditions (unworn, unused and undamaged with tags/stickers attached to them if applicable) only one time per receipt.
Returns that are not in original conditions, outside of this time frame will be unauthorised as returns and cannot be accepted.
If the items are sale goods, promotional products and customized jewellery they cannot be returned.
Any items purchased at an authorized CHRISHA JEWELLERY retailer the items must be returned directly to the store it was purchased from.
Instructions for Return:
If you decide to return your item for a refund or exchange for another size, please contact our Customer Service Team first.
For all return orders via CHRISHA JEWELLERY Online Store, please follow these steps to organise your return:
1. Provide the following information:
- Order number
- Item(s) to be returned
- Reason for the return
2. You will receive an email with the return instructions and a return number given.
3. Please fill out the return form we send to your e-mail address.
4. Please pack the completed return form together with the item(s) in the original CHRISHA JEWELLERY packaging in the parcel.
5. Please send the item you wish to return to the following address by courier within 14 days of receipt for a refund.
Yakhunit Co., Ltd.
5/128 Borommarat chachonnanee Rd.
Bangkok Thailand 10700
Please note that customers should bear the shopping cost for returning the item to CHRISHA JEWELLERY and be responsible for the safety of the delivery.
Upon receipt of the return and confirmation of its original condition. We will promptly process your refund by crediting your original payment within 7 - 10 working days.
You will be notified by email when we received your return and also after the refund or exchange has been processed.
Credit Card Refund:
Please note that the actual time for the refund to be be shown in your account of the same credit card used for placing the order will be dependent on your issuing bank.
Please contact your bank directly for further details.
In the unlikely event that you haven't received an email after the timescale shown above, please contact our Customer Service Team, and we'll get back to you as soon as possible.
As a retail business our prices change in response to trends, stock and demand from the consumer. As such we are not able to refund the difference.